Brinks Home Security Login Monitronics: A Comprehensive Review

As I signed up for Brinks home security, I was impressed by the professionalism of their sales representative, Chevon. Unlike some companies, Brinks' employees seem to take pride in representing their brand, with clear and concise communication throughout the process.

During my experience, I did notice that the company didn't include its credentials in employee email signatures, which could be a minor issue for some customers. However, this was more than made up for by Chevon's exceptional service. He took the time to address all my questions about equipment and contracts, making me feel confident in my decision to switch from ADT.

Speaking of ADT, I must say that my experience with them was abysmal. The constant technical issues and high costs led me to seek a better alternative, and Brinks certainly delivered. Although the initial setup process required some trial-and-error, the end result was worth it.

One aspect that I found particularly appealing about Brinks was their willingness to offer customized solutions. When I expressed concerns about costly service calls, they offered an upgrade for $7 more per month, which allowed me to enjoy cheaper house call rates. This flexibility is something that ADT could learn from.

However, once the first year of my contract expired, I was shocked to find that I would have to pay over $200 for a technician to come out and perform maintenance tasks. While this may not be a major issue for everyone, it was a significant surprise for me.

In conclusion, my experience with Brinks has been largely positive. The company's sales representatives are knowledgeable and friendly, the equipment is reliable, and the customer service is top-notch. While there were some minor issues during setup, these have since been resolved. Overall, I would recommend Brinks home security to anyone looking for a more personalized approach to their safety needs.

Brinks home security login monitronics